1

An administrator needs to encrypt data at rest for a highly sensitive custom field so that even Salesforce support cannot read the values. Which feature should be used?

AClassic Encryption (encrypted custom field type) BField-Level Security (FLS) CShield Platform Encryption DEvent Monitoring

2

Which type of Flow is triggered automatically on a set schedule without any user interaction?

AScheduled-Triggered Flow BScreen Flow CAutolaunched Flow (No Trigger) DPlatform Event-Triggered Flow

3

What is the primary use case for Salesforce Field Audit Trail (part of Shield)?

ATo encrypt field values at rest BTo restrict field visibility by profile CTo monitor login events DTo retain a long-term history of field value changes (up to 10 years) for compliance

4

An administrator wants to deploy a set of metadata changes from a sandbox to production. Which is the recommended declarative approach?

AWorkbench Metadata Deploy BChange Sets CData Loader DSandbox Refresh

5

Which type of sandbox is the best choice for performance testing with a full copy of production data?

ADeveloper Sandbox BDeveloper Pro Sandbox CFull Copy Sandbox DPartial Copy Sandbox

6

Which report type allows an administrator to display two or more report blocks side by side in Salesforce?

AJoined Report BMatrix Report CSummary Report DTabular Report

7

What does Transaction Security in Salesforce allow an administrator to do?

AEncrypt all data in transit BCreate custom Apex triggers on financial transactions CMonitor field history for compliance DCreate policies that monitor real-time events and take automated actions (block, notify, or require MFA) when policy conditions are met

8

Which type of Flow in Salesforce allows a user to interact with a multi-step guided process through a series of screens?

ARecord-Triggered Flow BScreen Flow CScheduled-Triggered Flow DAutolaunched Flow

9

An administrator needs to allow users to share a record with a specific user or group that the sharing model does not already grant access to. Which feature should be used?

ARole Hierarchy BProfile-Based Sharing CManual Sharing (Share button) DPublic Groups

10

What is Apex Managed Sharing used for?

ATo programmatically grant record access using Apex code with a custom share reason BTo configure sharing rules through a declarative interface CTo expose Apex classes to Experience Cloud users DTo restrict data visibility using SOQL queries

11

Which type of report allows administrators to view data changes over time using snapshots of records at specific dates?

AMatrix Report with time grouping BSummary Report with date buckets CJoined Report with historical blocks DHistorical Trending Report

12

An advanced administrator wants to set up a complex Flow that runs every night at midnight to update overdue opportunity records. Which Flow trigger type is correct?

ARecord-Triggered Flow with "After Save" action BScheduled-Triggered Flow CPlatform Event-Triggered Flow DScreen Flow launched from a dashboard

13

Which Salesforce feature allows administrators to connect to external data sources and expose them as Salesforce objects without importing the data?

AETL Integration BHeroku External Services CSalesforce Connect (External Objects) DData Import Wizard

14

What is the maximum number of fields that can be tracked with Field History Tracking on a standard object?

A20 B10 C50 DUnlimited

15

A validation rule uses the ISCHANGED() function. What does this function check?

AWhether a field was changed by a specific user BWhether a field is currently blank CWhether the record was created for the first time DWhether the value of a field has changed from its previous value in the current save operation

16

An administrator wants to restrict users from exporting reports. Which Salesforce security feature controls this?

AShield Platform Encryption BTransaction Security (Event Monitoring policy) CIP Range Restrictions DField-Level Security

17

Which advanced Flow element allows a Flow to pause and wait for a specific amount of time or until a specific date/time before continuing?

AWait (deprecated) BDecision element CPause element (with Resume Condition) DLoop element with delay

18

What is the purpose of a cross-object formula field?

ATo reference and display a field value from a related object (parent) on the current object's record BTo aggregate values from child records into the parent CTo create a lookup filter between objects DTo join two objects in a report

19

When deploying a change set from sandbox to production, what is required before the deployment can be completed?

AA full sandbox refresh BApproval from Salesforce support CA backup of production data DAt least 75% code coverage for Apex classes and triggers

20

Which Salesforce Connect adapter is used to connect to OData 4.0 external data sources?

AApex Adapter BOData 4.0 Adapter CREST Adapter DSOAP Adapter

21

An administrator wants to ensure that no two accounts have the same phone number. Which combination of Salesforce features should be configured?

AUnique field setting and a validation rule C">Duplicate Rule only CMatching Rule and Duplicate Rule configured for the Account object DTrigger to check uniqueness before insert

22

Which Salesforce mobile feature allows administrators to configure what components and objects are accessible in the Salesforce mobile app?

ASalesforce Mobile App Navigation configuration in Setup BSalesforce1 Setup menu CConnected App configuration DProfile Mobile Layouts

23

What is the purpose of a "Team" object in Salesforce (e.g., Account Team, Opportunity Team)?

ATo group users into a public group for sharing rules BTo assign multiple role hierarchies to a single record CTo replace the standard record owner with a group DTo allow multiple users to collaborate on a record with specific access levels and team roles

24

Which setup configuration audit log allows an administrator to review changes made to their Salesforce organization by other admins?

AEvent Monitoring BSetup Audit Trail CField Audit Trail DDebug Logs

25

An administrator wants to automate a process where an email is sent to a manager 5 days before an opportunity's close date if the stage is still "Prospecting." What is the best declarative solution?

AWorkflow Rule with Time-based action BProcess Builder with Scheduled Action CRecord-Triggered Flow with Scheduled Path DApex Batch Job

26

What does the "Omit from Encryption" option in Shield Platform Encryption allow?

ATo exclude specific fields from encryption while keeping other fields in the same object encrypted BTo exempt specific users from encryption requirements CTo disable encryption for the entire org DTo allow guest users to view encrypted data

27

Which of the following is TRUE about Partial Copy Sandboxes?

AThey contain all production data and configuration BThey contain only configuration (no data) CThey can only be refreshed once per year DThey contain a subset of production data defined by a sandbox template, plus all configuration

28

A validation rule is needed that prevents saving a Case record if the "Resolution" field is blank when the Status is set to "Closed." Which formula correctly implements this?

AStatus = "Closed" AND NOT(ISBLANK(Resolution__c)) BAND(ISPICKVAL(Status, "Closed"), ISBLANK(Resolution__c)) COR(ISPICKVAL(Status, "Closed"), ISBLANK(Resolution__c)) DNOT(ISPICKVAL(Status, "Closed")) AND ISBLANK(Resolution__c)

29

What is the function of the "Run As" option in a Report or Dashboard in Salesforce?

ATo allow any user to see all records regardless of their sharing settings BTo impersonate another user in the org CTo display the dashboard using a specific user's data visibility (data scope) DTo schedule a report to run as a batch process

30

An administrator uses Territory Management with a Hierarchy of: US → West → California. An account is assigned to California. Which users can see this account based on territory?

AUsers assigned to California, West, and US territories (territory hierarchy access rolls up) BOnly users assigned directly to California CAll users in the org DOnly the system administrator

31

Which AppExchange consideration is most important when evaluating a package for use in a regulated industry (e.g., healthcare)?

ANumber of downloads BWhether the package is free or paid CThe Salesforce edition the package supports DWhether the ISV has signed a BAA (Business Associate Agreement) and the package is HIPAA-compliant

32

Which element in Flow Builder is used to iterate over a collection of records and perform actions on each one?

ADecision BLoop CCollection Filter DAssignment

33

An administrator needs a report that shows the total number of opportunities by stage AND by rep, where each cell in the matrix contains the sum of opportunity amounts. Which report type should be used?

ASummary Report BTabular Report CMatrix Report DJoined Report

34

What is the key difference between a Managed Package and an Unmanaged Package on AppExchange?

AManaged packages protect the ISV's IP (Apex code is hidden/locked); unmanaged packages expose source code and cannot receive upgrades from the publisher BManaged packages are free; unmanaged packages are paid CUnmanaged packages are upgradeable; managed packages are not DManaged packages can only be installed in Developer Edition orgs

35

Which Salesforce feature enforces automation governance by setting limits on the number of Flow interviews, scheduled jobs, and other automated processes that can run?

AAutomation Logs BProcess Automation Settings CFlow Error Emails DSalesforce Governor Limits

36

An External Object in Salesforce Connect uses which relationship type to associate with standard Salesforce objects?

AMaster-Detail relationship BExternal Lookup and Indirect Lookup relationships CMany-to-Many (Junction) relationship DStandard Lookup relationship only

37

Which advanced sharing mechanism allows a Salesforce administrator to grant record access at a granular level using custom Apex code that writes directly to the share object?

ACriteria-Based Sharing Rules BOwner-Based Sharing Rules CApex Managed Sharing DPublic Group Sharing

38

A complex Flow uses many DML operations inside a loop. What is the administrator's best practice to avoid hitting governor limits?

AUse collection variables and perform a single bulk DML outside the loop using "Update Records" with a collection variable BUse multiple scheduled flows instead CPerform one DML per record using individual Update elements inside the loop DSet the Loop variable's limit to 10 records maximum

39

What is the primary purpose of Event Monitoring in Salesforce (part of the Shield add-on)?

ATo automatically block unauthorized logins BTo encrypt user activity logs CTo manage platform event subscriptions DTo track and analyze user activity (logins, exports, API calls, etc.) for security auditing

40

An administrator wants to prevent a Flow from being triggered when records are updated by another automated process (to avoid recursion). Which setting should they configure in Flow Builder?

ASet the Flow to run in System Mode BEnable the "Only when a record is updated to meet the condition requirements" entry condition option CAdd a formula variable that checks the current user DDeactivate the Flow after each run

41

Which Salesforce feature allows administrators to define the encryption key and rotate it without losing access to previously encrypted data?

AClassic Encryption BTLS Certificate Management CShield Platform Encryption with Bring Your Own Key (BYOK) DConnected App OAuth tokens

42

Which report feature allows an administrator to create a formula column that computes a value based on other summary fields in the report?

ASummary Formula (Custom Summary Formula) BCross-Object Formula Field CBucket Field DRow-Level Formula

43

What is the recommended way to test a complex Record-Triggered Flow before deploying it to production?

ADeploy directly to production and monitor errors BRun the Flow in production with test records using the "Run" button CUse Flow Debug mode only without creating test records DTest in a sandbox using the Flow Debug option and by manually triggering the records, then deploy via change set

44

An administrator configures a Screen Flow with an input field. Which component makes the input field's value available to subsequent Flow elements?

AAn Assignment element that stores the screen value in a global variable BStoring the screen component's output in a Flow variable using the component's API output parameter CA Decision element that checks the field value DA Get Records element that retrieves the field

45

What is the difference between Outbound Change Sets and Inbound Change Sets in Salesforce?

AOutbound change sets are received from production; inbound change sets are sent from sandbox BThey are the same thing viewed from different orgs COutbound change sets are created in the source org and uploaded; inbound change sets are received and deployed in the target org DInbound change sets can be modified after upload; outbound cannot

46

An administrator needs to ensure that a specific Salesforce object's OWD (Organization-Wide Default) remains Private, but a specific set of records must be shared based on field criteria. What should be configured?

ACriteria-Based Sharing Rules on the object BChange OWD to Public Read Only CManual Sharing for each record DOwner-Based Sharing Rules tied to a Role

47

Which statement about the Salesforce Mobile App and offline access is TRUE?

AThe Salesforce Mobile App does not support any offline functionality BAll records are automatically available offline COffline functionality requires Heroku Mobile SDK DThe Salesforce Mobile App supports offline caching of recently accessed records, which admins can configure using Mobile Offline settings

48

Which action is NOT possible through a standard Salesforce Change Set deployment?

ADeploying custom fields BDeleting metadata components (removing fields or objects) CDeploying Apex classes DDeploying page layouts

49

Which advanced validation rule function returns TRUE only when a record is being created (not updated)?

AISCHANGED() BISNEW() returns TRUE on both create and update CISNEW() DPRIORVALUE()

50

What is the correct governance best practice when an organization has both active Workflow Rules, Process Builder processes, and Flows performing similar automation on the same object?

AConsolidate all automation into Flows using Record-Triggered Flows and retire Workflow Rules and Process Builder to simplify maintenance and avoid order-of-execution conflicts BKeep all automation tools active since Salesforce handles conflicts automatically CUse Process Builder for all automation and retire Flows DSplit automation across tools based on object type

Salesforce Certified Advanced Administrator Mock Test